Head of Customer Experience & Service Delivery
Listed on 2026-10-25
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Commsworld is seeking a Head of Customer Experience to own the end-to-end customer journey from order through go-live, in-life service and fault resolution. You will unite Order Management, Customer Service, the Customer Management Office and Service Management under one leader, with a single set of customer measures and a data-driven approach to service improvement.
This senior role reports to the COO leadership team and will shape the function from the start, driving alignment across delivery,
The following opportunity is for a Head of Customer Experience & Service Delivery with Commsworld Ltd.
Step into the Head of Customer Experience & Service Delivery role at Commsworld Ltd. in United Kingdom and grow with us.
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