Parcel Delivery Support & Resolution Specialist
Listed on 2026-10-27
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
DPDgroup in Wolverhampton, UK is seeking a customer service advisor to assist both internal and external customers with parcel collection or delivery. You will work with Drivers, Shift Managers and Operations Managers to identify issues, take ownership and resolve problems, including POD requests and missing parcels investigations.
The role requires strong communication skills, a confident telephone manner, and a willingness to go the extra mile to exceed customer expectations.
The Parcel Delivery Support & Resolution Specialist role at Dpdgroup is now open for applications in Wolverhampton, England, United Kingdom.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Parcel Delivery Support & Resolution Specialist role in the description above.
We appreciate your interest in this position.
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