Clinic Coordinator - Finchley

At Audika, the Clinic Coordinator provides exceptional customer service and a welcoming environment for all patients to our hearing centres.

We are looking for a Clinic coordinator to join our Finchley hearing centre full-time Monday-Friday 9am-5pm.

Salary - £28,800

Key Responsibilities:

• - Diary Management:
  Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
• - Support our hearing care professionals to provide exceptional customer care to our customer (or patients) in hearing centres, day clinics and during home visits.
• - Administration:
  Maintain customer records, adhere to GDPR regulations, and manage reporting tasks, including stock records.
• - Sales:
  Proactively promote the Wellness program, accessories, and care plans through positive customer engagement.
• - Customer Care:
  Prioritise premium service by warmly engaging with customers, promptly answering calls, and building strong relationships.
• - Branch Presentation:
  Uphold brand standards by maintaining cleanliness and displaying literature appropriately.

We are looking for an individual who possesses the following qualities:

• - A persuasive influencer with a friendly demeanour, good at achieving desired outcomes through positive interactions.
• - Self-motivated and competitive, driven to meet and exceed targets.
• - Logical and proactive, capable of navigating challenging situations with ease.
• - Personable and enthusiastic communicator with a strong focus on delivering exceptional customer service.

Ready to make a difference with your friendly and customer-centric approach? Join our team  more information about Audika
- About us | Learn about Audika Hearing Care Ltd.

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