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Customer Relations Executive - Service & Escalations; Hybrid

Job in Wolverhampton, West Midlands, WV98, England, UK
Listing for: Asda
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management, Customer Success Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 20000 - 30000 GBP Yearly GBP 20000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Customer Relations Executive - Service & Escalations (Hybrid)

Asda House is seeking a Customer Service Executive Relations Advisor to join its customer care team. The role focuses on investigating customer contacts, maintaining brand-aligned communication, and delivering timely resolutions across channels.

You will manage your workload, communicate with stakeholders, and handle escalations from Legal, Claims, Privacy and PR while driving improvements to the customer experience. A hybrid working pattern is offered.

This role, Customer Relations Executive
- Service & Escalations (Hybrid) at Asda, could be your next opportunity.

We appreciate your interest in this position.

Join Asda and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Relations Executive
- Service & Escalations (Hybrid) role at Asda, based in United Kingdom.

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