Senior Product Designer

At Confirm, we’re building what’s next in workforce enablement. We connect the dots between learning, engagement and performance, using intelligent technology, content and data to help organisations unlock the potential of their people.

We’re a growing, global team where people are trusted to make an impact, take ownership and grow. Our values are at the heart of how we work:
Do the right thing, We’ve got your back and Raise the bar. We care about doing work that matters, challenging ourselves to do it better and creating an environment where people can do their best work.

Confirm is a B Corp certified business and a Platinum Investors in People organisation. We’re also proud of the recognition our work has received across the industry, including multiple Gold wins at the Learning Technologies Awards.

If you’re looking for your next challenge, want the space to make your mark and like the idea of building something ambitious with good people around you, you’ve come to the right place.

As a Senior Product Designer at Confirm, you will be accountable for design excellence for a significant capability within our product portfolio, shaping experiences that are intuitive, inclusive, elegant, and deeply aligned with the needs of millions of users across the globe.

You will be an expert contributor to complex end-to-end design initiatives, influencing product strategy through research and insight, and ensuring our design quality, design systems, and customer understanding scale as our product and teams grow. You will help define how Confirm builds products — not just what we build.

You will work as a key member of a cross‑functional product team — partnering closely with Product Managers, Engineers, QA, and business stakeholders to create designs and experiences from scratch for new capabilities and working in established design systems within existing features.

While you live at the leading edge of AI, every decision you make is anchored in robust user centred design theory to ensure we deliver a fantastic, high‑performing product, not just a set of AI experiments.

Roles and responsibilities include:

• Innovative Design:
  Craft, develop and refine intuitive, engaging experiences and interfaces that deliver valuable outcomes for users and organisations. Design inclusively, ensuring accessibility standards (WCAG) are met and evangelised.

• Champion Best Practices:
  Share your design expertise with colleagues, supporting the growth of junior team members through collaboration and knowledge‑sharing.

• User Research & Insights:
  Conduct user research to develop deep empathy for our customers and inform human‑centred design solutions.

• Workflow Optimisation:
  Design consistent and holistic information architectures and navigation systems to simplify complex workflows across products.

• Design System Contribution:
  Contribute to the evolution of our design system to streamline both design and development processes while advocating for its adoption across the organisation.

• Cross‑Functional
  
  Collaboration:
  
  Work closely with product owners, engineers, and other stakeholders to align priorities and effectively execute on the product roadmap.

• Data‑Driven Improvement:
  Analyse data and research findings to evaluate the current UX performance and identify actionable insights for improvements.

The successful candidate will demonstrate:

• Excellent portfolio:
  You have a portfolio of exemplary design work at hand from enterprise SaaS software or comparable products and you can succinctly explain the intricacies of your design decisions.

• Accountability:
  You have sustained evidence of your personal accountability for the design quality of…