Fees and Funding Administrator

The Registry Services Directorate fulfils an essential role in supporting the University’s delivery of high-quality learning opportunities to its students by managing a range of central services for students and staff. The Registry Services Directorate comprises 12 teams – Research Degree Student Services, Exams & Graduate Services, Timetabling, Systems, Student Visa Compliance and Advice, Student Records, Course Records, Partnership Records, Fees & Funding, Statutory Reporting, Ask and Apprenticeship Operations.

We are seeking to employ an enthusiastic individual to be part of the Fees & Funding team with a proactive and professional approach, excellent interpersonal skills, effective organisational capabilities, and an ability to work independently and as part of a team. Proficient in the use of information technology, and with an excellent standard of literacy and numeracy, you will also demonstrate the ability to work under pressure to meet deadlines with a high degree of accuracy.

You will have excellent communication skills using a variety of appropriate media and experience of dealing with clients from a range of cultural backgrounds, an understanding and respect for cultural diversity and experience of working within regulatory frameworks and procedures to meet internal and external audit requirements.

For further information or an informal discussion please contact Michelle Renton, Head of Fees and Funding at

• Proactive, professional approach with excellent interpersonal skills.
• Effective organisational capabilities and the ability to work independently and as part of a team.
• Proficient in the use of information technology.
• Excellent standard of literacy and numeracy.
• Ability to work under pressure to meet deadlines with high accuracy.
• Excellent communication skills across a variety of media.
• Experience dealing with clients from diverse cultural backgrounds.
• Understanding and respect for cultural diversity.
• Experience working within regulatory frameworks and procedures to meet internal and external audit requirements.

• Your Benefits
  • Competitive salaries
  • Standard Life Pension scheme – with employer contribution up to 12% to the University’s defined contribution scheme.
  • Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with the Vice Chancellor for 25 & 40 years of service.
  • Free Will Writing Service – Complimentary will drafting for employees and their partners.
  • IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts.
• Supporting Your Health & Wellbeing
  • Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
  • Gym membership discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
  • Eyecare Support – Free eVoucher for eye tests and glasses contribution.
  • Flu Vouchers – Free flu vaccinations for staff.
  • Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance.
  • Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services.
• Valuing You
  • Generous Annual Leave (see table below).
  • Flexible & Agile Working – Flexible and Hybrid working arrangements.
  • Free On-site Parking – available across campuses.
  • Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice.
  • Employee Discounts – Savings on groceries, fashion, and entertainment.
  • Travel Discounts – Up to 10% off holidays through Sodexo Circles.
• Training and Development
  • Staff Network and Inclusion – Access to support networks and events with LGBTQ+, Global Majority, Disability, and Women’s networks.
  • Library Access – Staff have access to books and resources at onsite libraries.
  • Staff Scholarship Scheme – Funding for part-time higher education, up to PhD level.
  • Leadership and Management Development – Access to training opportunities to support career advancement.