Customer Support Associate

Job in Wolverhampton, West Midlands, WV98, England, UK

Listing for: Your World Recruitment Group

Full Time, Seasonal/Temporary position
Listed on 2026-09-12

Job specializations:

Entertainment & Gaming
Customer Service Rep

Customer Service Associate

We are seeking a Customer Service Associate for our ADHD Assessment and Treatment service for adults across the UK. The service provides fast, evidence based diagnostic assessments, safe medication initiation and titration and ongoing reviews.

You will be supporting patients through a clinical pathway, using clinical and operational systems for telephony, bookings and general support.

This is a Full‑time permanent role based on a Hybrid model, our office is based in Shoreditch, London.

Base pay range: learn more by contacting the recruiter.

Key Responsibilities

Patient communication and call handling
Booking and scheduling appointments
Processing payments
General administration

Qualifications

Experience of customer support in a healthcare setting
Experience working within neurodiversity, mental health, or practice administration
Experience using EHR systems
Experience with in call handling, administration and operations
Understanding of confidentiality, GDPR and safe data handling
Familiarity with CQC expectations

Seniority level: Associate

Employment type: Full-time

Job function: Administrative

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