Support Worker, Direct Support Professional​/ Direct Care

HSM Support Worker

Are you caring, motivated and passionate about helping others live independently? Join Home Support Matters as a Support Worker and make a real difference every day.

• Provide person‑centered support that helps people achieve their goals.
• Empower customers to make choices, build independence and live fulfilling lives.
• Support with care plans, risk assessments, medication and accurate recordkeeping.
• Promote dignity, safeguarding and positive behaviour support.
• Work collaboratively with colleagues, families and professionals.
• Be flexible with shifts to support the smooth running of services.

• Great communication skills.
• Values that reflect dignity, respect and inclusion.
• Ability to work independently and as part of a team.
• Flexible and willing to learn.
• (Desirable) Care Certificate and experience supporting diverse needs.

• £100 onboarding bonus (paid upon completion of first 100hrs of field‑based care work)
• Flexible Working Options – choose shifts that suit your lifestyle: zero‑hours, guaranteed hours, or block shift contracts
• Full Training & Paid Induction
• 6 days paid induction at our Beccles branch
• Shadow shifts with experienced carers
• Earn your Care Certificate & NVQs – fully funded
• No experience needed – we train you!
• Extra Perks Just for You
• Paid holiday
• Free uniform & full PPE
• Company mobile phone