Childrens ED Reception Job Wolverhampton area,England UK,Healthcare

Emergency Department (ED) team.
The children’s ED is a fast paced environment and see approximately 25,000 children and young people every year from across west Essex and
East and North Hertfordshire. .
We recognise and acknowledge the importance of providing opportunities for learning and development by providing training and support for staff
where specific needs have been identified. We believe that providing excellent education, training and development will ensure our staff are well
equipped to deliver the best and safest care possible.
We run a 24-hour service split into morning, mid and night shifts, so flexibility is essential.
Main duties of the job
You will provide clerical support for key areas in the Paediatric Emergency Department and obtain data/information to assist in clinical and
operational decision making.
You would maintain high standards of record keeping, within patient’s hospital notes and the departments filing system and liaise with all
departments within the hospital and also with outside organisations
such as GP surgeries, dentists, other hospitals etc, in the best interests of our patients.
You would provide the Paediatric Emergency Department with efficient clerical and reception support in the best interests of the patients and staff.

To provide clerical support for key areas in the Paediatric Emergency Department.
To provide and obtain data/information to assist in Clinical and operational decision making.
To maintain high standards of record keeping, within patient’s hospital notes and the departments filing system.
To liaise with all departments within the hospital and also with outside organisations such as GP surgeries, dentists, other hospitals etc, in the best interests of our patients.
To provide the Paediatric Emergency Department with efficient clerical support in the best interests of the patients and staff.

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Duties and responsibilities

To assist members of the general public and staff throughout the Trust by being polite and efficient at all times.
To input demographic and clinical information into NERVE centre & COSMIC system to maintain high standards within our filing system to enable easy access to patients ED notes, as and when require.
To check the Child protection Information system of every child who is brought to the Emergency Department
To answer telephone enquiries quickly, professional and to be polite at all times.
To register patients who attend any of the areas within the Paediatric Emergency Department, efficiently and accurately with the utmost confidentiality and deal with all phone calls in a professional manner
To support nursing staff with administrative duties for all areas
To register patients who arrive in ED, either as a self-referral, GP or have arrived by ambulance.
Updating all demographic details as necessary and ensuring that confidentiality is upheld in accordance with the Data Protection and…