Medicines Technician Locality

This Medicines Technician post sits in the Prescribing Support Team of Birmingham, Black Country and Solihull ICB, working with allocated GP practices across three localities. The work centres on supporting medicines optimisation, auditing repeat medication systems, promoting cost-effective product use and tackling medicines waste, alongside leading or joining improvement projects. The role involves mobile working between GP practices and ICB offices, with hours in the 8am to 6pm weekday core window.

Applicants need current GPhC registration as a pharmacy technician and post-registration experience.

• Promote high quality, evidence-based, cost-effective prescribing by primary care clinicians in GP practices
• Audit repeat medication systems and take part in clinical audits
• Promote cost-effective product use and review areas where medicines waste can be reduced
• Participate in, and where appropriate lead, medicines management projects and improvement initiatives
• Provide specialist prescribing support, advice and training within agreed parameters to practice staff and ICB colleagues
• Develop and maintain key relationships with allocated GP practices
• Analyse complex data, including prescribing data and informatics systems, to inform locally delivered action plans
• Work across the ICB on projects and promote awareness of medicines optimisation issues
• Manage project monitoring and progress-chasing for the Prescribing Support Team
• Act as key contact for identified groups, organising meetings, issuing papers and compiling minutes
• Provide day-to-day business and administrative support, including diary planning and personal assistance
• Undertake ad-hoc project work and other reasonable duties set by the line manager

• GPhC-accredited pharmacy technician qualification or GPhC-approved apprenticeship, with evidence of continuing professional development

• Registration with the GPhC as a pharmacy technician

• Relevant post-registration experience as a pharmacy technician
• Writing and developing standard operating procedures or work protocols
• Managing or maintaining information systems
• Working in a fast-paced environment with regularly changing priorities
• Handling confidential and sensitive issues with tact and diplomacy

• Broad medicines management knowledge
• Knowledge of legislation and clinical governance for medicines and prescribing
• Medicines information and internet resource knowledge, with working knowledge of Microsoft Office
• Understanding of financial aspects of medicines in primary care
• Knowledge of project principles and techniques

• Excellent verbal and written communication, with strong proofreading and error-free document production
• Ability to analyse complex data and situations and develop a range of options
• Ability to negotiate on difficult, contentious issues with clinicians and take decisions under pressure
• Flexible approach to work and ability to travel across the ICB area

• Involvement in educating others and presentation skills
• Understanding of financial aspects of medicines in primary care
• Understanding of prescribing data
• Broad or specialist knowledge across work procedures, underpinned by theory or experience
• Business, project support or manager experience
• Knowledge of pharmacy practice in primary care
• Experience of working with GP clinical systems
• Project management experience or qualification, including project tools and techniques

• Flexible and agile working, from practice locations or an office base
• Opportunity to develop insight into primary care and work across different healthcare settings
• Priority consideration for employees formally notified they are at risk of redundancy who meet the essential requirements