Respiratory Service Administrator

Main area Respiratory Service Administrator Grade NHS AfC:
Band 3 Contract Permanent Hours Full time - 37.5 hours per week (no weekends or evenings or bank holidays) Job  

Employer Gloucestershire Health and Care NHS Foundation Trust Employer type NHS Site Southgate Moorings Town Gloucester Salary £24,625 - £25,674 per annum Salary period Yearly Closing 06/12/2026 23:59

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county .

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care . We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you ’.

We’re passionate about making sure that everyone can contribute to achieving our mission and w e are continually working to support healthy and happy high-quality team s in all areas of the Trust .

Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

The Gloucestershire Respiratory Service is looking for an enthusiastic innovative administrator to join our team. Working from our base in Southgate Moorings Gloucester the successful candidate will provide administrative and clerical support for the service. You will need to have drive and energy with the ability to work both within a team and autonomously. You will have excellent communication skills and ability to efficiently record information.

The role is varied and challenging requiring a wide range of clerical skills and is suitable for someone with previous administration experience. A compassionate and confident telephone manner is required as you will be the first point of contact for patients, carers and healthcare professionals telephoning into the service. You will require a flexible approach to working in a service which regularly changes, with adaptable attitude to meet the requirements of service users while keeping calm under pressure.

Provide a full range of general administration tasks:

• photocopying
• booking appointments
• answering the telephone to patients and other HCP's
• stock control and ordering

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as…