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Senior Technical Support Engineer — API & AI Platform
Job in
Wolverhampton, West Midlands, WV98, England, UK
Listed on 2026-07-21
Listing for:
PVH (Tommy Hilfiger/Calvin Klein)
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Kong Inc. is seeking a Staff Technical Support Engineer to lead investigations and resolve complex customer issues in production environments that form part of critical infrastructure. You will work with customers, platform teams, and engineering to diagnose root causes and drive practical next steps.
You will take ownership of high‑impact cases, mentor peers, and contribute knowledge to improve product behavior and support experiences for enterprise customers. Weekend on‑call duties apply.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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