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IT Support Apprentice: Jumpstart Your 1st-Line Tech Career
Job in
Wolverhampton, West Midlands, WV98, England, UK
Listed on 2026-08-23
Listing for:
Back TO Work
Apprenticeship/Internship
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Back TO Work is offering an IT apprentice role where you will work in a growing software company and gain hands-on experience under supervision. You will support clients with 1st line remote help, learn triage processes, and develop practical skills alongside experienced staff.
Reporting to the Service Desk Team Leader, you will handle incident logging via phone, email, live chat, or portal, contribute to SLA delivery, and propose improvements to technical procedures and services as you progress
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