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IT Support Apprentice; Level 3
Job in
Wolverhampton, West Midlands, WV98, England, UK
Listed on 2026-09-18
Listing for:
Artek Mentorship
Apprenticeship/Internship
position Listed on 2026-09-18
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support
Job Description & How to Apply Below
Job type:
Contractual
Work preference: hybrid
About the RoleArtek is recruiting an IT Support Apprentice on behalf of a UK IT services employer supporting over 200 businesses. This is a great opportunity to earn while you learn, gain hands‑on IT experience, and achieve a Level 3 Information Communications Technician qualification.
Key Responsibilities- Provide IT support via phone, email, remote access, and in person.
- Log and resolve IT issues using a helpdesk system.
- Reset passwords, set up user accounts, and maintain system security.
- Install and update software (Windows, Microsoft Office, business apps).
- Build and maintain computers, printers, and office equipment.
- Support networks, Wi‑Fi, and internet connections.
- Learn cloud technologies and basic scripting.
- Interest in IT and technology.
- Good communication and customer service skills.
- Basic knowledge of Windows and Microsoft Office.
- Willingness to learn and develop professionally.
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