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Customer-Focused Technical Support Advisor

Job in Wolverhampton, West Midlands, WV98, England, UK
Listing for: VELUX Group
Full Time position
Listed on 2026-10-19
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 24000 - 34000 GBP Yearly GBP 24000.00 34000.00 YEAR
Job Description & How to Apply Below

VELUX Group in Great Britain and Ireland is seeking a Technical Advisor to deliver a seamless customer experience across phone, email and digital channels. You will manage inbound requests, troubleshoot product, warranty and installation issues, and arrange Technician visits to ensure timely resolution.

The successful candidate will own customer cases from start to finish, communicate clearly and empathetically, and collaborate with internal teams to drive first-contact resolution while

This role, Customer-Focused Technical Support Advisor at VELUX Group, could be your next move.

This is a great position to take on the Customer-Focused Technical Support Advisor role at VELUX Group.

As a Customer-Focused Technical Support Advisor, you will play an important part at VELUX Group in United Kingdom.

We invite applications for the Customer-Focused Technical Support Advisor position located in United Kingdom.

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