Account Executive

Account Executive – Personal Lines Insurance

Location:

Leamington Spa
Contract Type:
Permanent

– Monday-Friday 9 am-5:30 pm / may depend on location of office / Hybrid 2 days
– Join an award-winning, independent insurance broker with a supportive and inclusive culture
– Develop your career with a company committed to professional development and continuous learning
– Enjoy a comprehensive benefits package designed to support your well-being and work-life balance
– Be part of a team dedicated to delivering exceptional service to personal lines clients

Our client, a leading independent insurance broker, is seeking a skilled Account Executive to join their thriving Personal Lines team. This is an exciting opportunity for an experienced professional to play a key role in maintaining strong client relationships and driving business growth.

As an Account Executive within the Personal Lines team, you will be responsible for managing a portfolio of personal lines clients, ensuring their insurance needs are met with the highest level of service. You will act as the primary point of contact for clients, providing expert advice and support throughout the policy lifecycle.

• Develop and maintain strong relationships with personal lines clients
• Handle client enquiries and provide timely, accurate responses
• Assist in the renewal process, ensuring policies reflect clients’ current needs
• Negotiate competitive terms with insurers on behalf of clients
• Identify new business opportunities through networking and referrals
• Ensure compliance with all regulatory requirements, including FCA regulations and internal policies

• Experience in an Account Executive or customer-facing role within the personal lines insurance sector
• Familiarity with personal lines insurance products, such as home, motor, and travel insurance
• Proficiency with insurance platforms and client management systems (e.g., Acturis)
• Understanding of compliance regulations, including FCA and Consumer Duty obligations
• Excellent communication and organisational skills
• Proactive approach to client management and business development
• Ability to work collaboratively within a team
• Client-focused mindset dedicated to delivering high levels of service and satisfaction
• Progress towards or willingness to pursue industry qualifications (e.g., Cert CII) is desirable

• Access to Wellbeing Assistance
• Group Medical Insurance and gym membership discounts
• Flexible work arrangements and generous annual leave (up to 27 days, increasing with service)
• Contributory pension and Group Life Assurance
• Income Protection and bonuses for successful referrals and professional qualifications
• Volunteer days to support causes that matter to you

At KHR, we ensure your CV is well-presented, free of errors, and up-to-date before submission. Feel free to add a cover letter or a preface page to highlight particular skills or experience. For graphics-heavy CVs, please submit a clean Word copy.

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KHR understands the importance of finding the right person, team fit, work ethic, and skill set for your company.

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