Driver Technician Trainee 7.5t

About the role

As a Driver Technician Trainee 7.5t, you will be supported through a 3‑month trainee programme to become a fully qualified John Lewis Customer Delivery Technician with a C1 driving licence. Once fully trained, you will deliver furniture, large appliances, sound systems and television sets directly to customers' homes as part of a two‑person delivery crew. Applicants must be 18 or over by their start date.

• Act as an ambassador for the John Lewis brand and provide excellent customer service.
• Perform daily checks and assist in loading vehicles with deliveries while collaborating with the warehouse team.
• Respect customers' homes and resolve unexpected situations to find the best solution.
• Install a range of products (e.g., wall‑mounted TVs, integrated appliances, and hard‑wired appliances) efficiently and accurately.
• Keep up to date with new products and technologies to perform the role at a high level.
• Adhere to all legal driving regulations, the Working Time Directive and EU regulations to maintain a safe working environment.
• Complete the 90‑day programme through personal development and training.
• Heavy lifting of large items such as sofas, white goods, sports equipment, furniture, beds and mattresses.

• UK B‑category manual driving licence with no more than six points.
• Previous experience in a customer‑facing role.
• Excellent verbal communication skills, both over the phone and in person.
• Good understanding of technology and a strong interest in installation.

• Prior experience in installation and customer delivery services.
• Previous experience as a team leader or role model.

Full‑time work (41 hours per week) across four days on a five‑week rota. Monday to Saturday, 06:00–17:00.

Some roles may require pre‑employment vetting, which can include DBS checks and financial probity checks. Candidates will receive details during recruitment and are encouraged to complete vetting documents promptly. If a reasonable adjustment is required due to a disability, please contact us as soon as possible. We support flexible working where possible, including flexible or compressed hours, job sharing or shorter contracts.