Head Housekeeper

About the role

As a Head Housekeeper at HC-One, you’ll value one thing above all: kindness. It guides everything we do in our Dementia, Nursing, Residential, and Specialist care homes. Our Residents are individuals with their own stories. By joining us, you’ll help create a safe, clean, and comfortable home where they feel respected and cared for. This role is for 30 hours per week.

• Managing the cleaning rota and daily schedules
• Leading by example and supporting your team
• Overseeing laundry for personal and shared items
• Ordering cleaning products and supplies
• Following and updating infection control procedures
• Keeping records and completing cleaning checks
• Ensuring safety and COSHH guidelines are met

We’re looking for someone with housekeeping experience and team leadership skills. You’ll need to be organised and aware of Health & Safety and infection control. Most of all, you’ll be friendly, positive, and kind — in every conversation and every task.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

• Hourly rate subject to experience and qualifications
• Paid Enhanced DBS/PVGFree uniform
• Nutritious meal available during a shift of eight hours or more
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Group life assurance cover
• Wagestream financial wellbeing and flexible access to pay as you need it
• Award-winning learning and development and support to achieve qualifications
• GP online service providing around the clock GP consultation via an interactive app – available to you and your children under 16
• Opportunity to learn from experienced colleagues as part of an outstanding and committed team
• Colleague discounts – access to over 1600 high street discounts including carefully selected discount partners
• Wellbeing – free of charge access to an independent and confidential Employee Assistance Programme providing 24/7 365 support for a whole range of issues including physical, mental and financial issues
• Excellent recognition schemes such as “Kindness in Care” and Long Service Awards
• An attractive refer a friend scheme of up to £1000 per referral, depending on the role