Multi-site Depot Quality Manager

Purpose of Position

Through constant review of business analytics conduct a deep dive analysis to identify opportunities to improve the quality and experience for the shipper.

To ensure that the depot is compliant in areas of Quality ISO Environment H&S HR Transport Couriers Self Employed Owner Drivers and Security.

• Drive quality and compliance within the depot by maintaining and improving standards within the depot
• Run analyse and interpret operational data to produce daily weekly and monthly reports; identify and resolve areas of non-conformance
• To improve and maintain a customer first approach in all aspects of depot operations
• Monitor and review depot/ administration compliance of H&S HR ODF Transport Recruitment ISO Audits and Environmental
• Maintain and drive completion of new process training with depot admin team support & OJT support
• Recommend any new processes to achieve company audits according to company targets in relation to H&S Quality and Transport with Depot management team
• To coach and mentor office based employees in understanding Company processes and procedures
• To attend on site and off site meetings/ courses as directed by the General Manager.
• Proactively communicate and collaborate with external and internal contractors.
• Ensure own skills and knowledge are kept up to date and take responsibility for own personal development.
• Assist in the facilitation of meetings and arrange minute taking for H&S and weekly Shift Manager meetings to drive accountability.
• To undergo any other tasks as directed by the Site Manager.

• You will have a strong knowledge and understanding of quality audits and compliance ideally gained within a transport setting. It would be advantageous if you were aware of CPC and O Licence requirements.
• You will be a confident communicator with a passion to lead motivate and manage high performing teams whilst influencing at all levels.
• A person capable of decisive and effective decision-making in a time pressured environment
• Someone that really enjoys resolving problems and demonstrates high levels of resilience self-motivation and flexibility.
• You will be analytical customer focused and highly organised
• Demonstrate the core DPD DNA values of Passion Respect Honesty Flexibility Caring and Accountability.
• Full clean drivers licence

We recognise that our people are at the heart of our business without them we wouldnt be able to deliver our award-winning service to millions of customers across the country each day. Its important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from 100s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers promises then this is the job for you! Apply today

No

Full-time

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years

1