Scheme Manager

Company Description

Select Lifestyles Ltd is an independent provider of supportive services for adults with learning difficulties across the West Midlands. Since 2007, the organisation has delivered person‑centered care through a team with extensive knowledge and experience in the care sector. Services include day opportunities, supported living, residential care, and respite or short‑break placements, ensuring support can be tailored to individual needs. The team focuses on enabling people to live the lives they choose, offering personalised solutions that promote independence, dignity, and empowerment.

Select Lifestyles Ltd is committed to high‑quality, consistent care that adapts to each person’s goals and preferences.

The Scheme Manager is a full‑time, on‑site role based in Wolverhampton, responsible for the day‑to‑day management of one or more supported living or residential schemes. The role involves leading and supervising support teams, managing staff rotas, overseeing care planning, and ensuring that service users receive safe, person‑centered support aligned with their support plans. The Scheme Manager will monitor quality and compliance with regulatory and organisational standards, maintain accurate records, and implement policies and procedures effectively.

Key responsibilities include liaising with families, external professionals, and commissioners, managing budgets and resources, and addressing any operational issues promptly. The role also involves coaching and developing team members, supporting performance reviews, and driving continuous improvement to enhance outcomes and experiences for service users.

• Proven leadership and people management skills, including team supervision, delegation, and performance management in a care or support setting.
• Strong care and support practice skills, including person‑centered planning, risk assessment, safeguarding, and understanding of learning disabilities and associated needs.
• Excellent organisational and administrative abilities, including rota planning, record keeping, report writing, and effective time management.
• Confident communication and relationship‑building skills, with the ability to work collaboratively with service users, families, colleagues, and external professionals.
• Sound knowledge of relevant regulations, quality standards, and best practice in adult social care, including health and safety and data protection requirements.
• Ability to work flexibly to meet service needs, including occasional evenings, weekends, and on‑call duties as required.
• Relevant care qualification (e.g., Level 3 or Level 5 Health and Social Care or equivalent) or willingness to work towards this.
• Previous experience in a supervisory or management role within supported living, residential care, or similar services is highly desirable.