Store Manager Lead Team & Guest Experience

Store Manager – £32,000pa – 40 hours per week

Address: Hilton Park Services, M6 between Junction 10A and 11, Essington, Wolverhampton, WV11 2AT

As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.

As a Store Manager, you’ll lead your team in delivering Burger King’s world-famous flame grilled menu and exceptional customer service as we transform the UK’s rest stop experience.

• Annual bonus up to £7,800pa (up to 20%, dependent on location and performance)
• Up to 60 % colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager

• Ensure that the Burger King unit achieves, as a minimum, the financial targets agreed budget and P&L
• Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
• Adhere to and ensure delivery of brand standards
• Take overall responsibility for driving consistent high quality customer service and sales
• Lead shifts including opening and closing the unit

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
• Experience working to and delivering against budgets, P&L, labour costs and ratios, and cost saving initiatives
• Ability to build strong and positive relationships with stakeholders
• Experience motivating and increasing the performance of your team with mentoring, training, and succession planning
• Ability to remain calm under pressure in a pressurised environment

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work‑life balance.