Project Manager, Project & Program Management, Client Relationship Manager

Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We’ve been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives.

In the United Kingdom and Ireland, Reapit’s market-leading technology product suite provides estate and lettings agents with powerful tools covering sales, lettings, property management, block management, client accounts and analytics, underpinned by a robust, security infrastructure.

• Responsible for the creation of the project plans including liaison with internal teams to document and schedule the deliverables.
• Responsible for the end-to-end delivery managing all project activities including the relevant governance to ensure each stage gate is met.
• Effective and proactive communication to ensure all parties involved clearly understand their responsibilities.
• Effectively manages risks and issues by maintaining proactive RAID. This includes identification of ‘blockers’ and taking ownership of issues & risks with relevant options and mitigation.
• Responsible for understanding the client’s business processes and identifying suitable technical solutions.
• Responsible for managing all resources assigned to the project ensuring deliverables are understood, achievable are delivered in accordance with the plan.
• Monitoring project performance metrics and ensuring customer requirements are met or exceeded.
• Driving continuous improvement of project management processes to enhance delivery efficiency and product quality.

• Knowledge and expertise of shaping projects utilising a variety of delivery frameworks, methodologies and tools.
• Very strong influencing skills and ability to communicate in a clear and coherent way.
• Experience in delivering projects in a busy environment, liaising with multiple teams with conflicting priorities.
• Ability to motivate and lead teams in changing business environments.
• Ability to work under pressure and demonstrate resilience to ensure the solution is delivered with challenging clients.
• Ability to work autonomously.
• Display a positive, confident, and articulate disposition.
• Can foster and develop collaborative relationships across teams within an organisation to the benefit and value of projects.
• Shows a demonstrable desire to foster own development and learning in conjunction with the extensive training offered by the company.
• Takes pride and responsibility for quality of work.
• Demonstrates a sense of responsibility for self and team.

• Successfully onboard with the team, understanding company processes, tools, and project management frameworks.
• Take ownership of at least one active project, including reviewing project scope, timelines, and key stakeholders.
• Establish strong communication channels with team members, clients, and other stakeholders.

• Deliver the first project milestone on time and within budget, demonstrating effective risk and issue management.
• Implement improvements to project tracking and reporting processes to increase transparency and accountability.
• Build a reliable project schedule with realistic deadlines and resource allocation.

• Manage multiple projects concurrently, showing consistent delivery of quality results.
• Lead project retrospectives and implement lessons learned to improve future project performance.
• Mentor junior team members or assist in improving overall team project management maturity.

We operate a Flexible Working Policy and we would like for you to work from our office location, 2 days a week.

We’re offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You’ll feel part of a special team. You can expect a highly competitive salary and some great benefits, including:

• 20 days annual leave (plus a day for your birthday) increasing by a day for every year…