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Helpdesk Team Lead: Coach, Coordinate & Report

Job in Wolverhampton, West Midlands, WV98, England, UK
Listing for: Arcus Solutions
Full Time position
Listed on 2026-07-21
Job specializations:
  • Management
    Client Relationship Manager
Job Description & How to Apply Below

Arcus Solutions in Redditch is seeking a permanent Team Manager to lead a small helpdesk, coaching and mentoring the team to provide front line support to our client. You’ll receive, process and schedule reactive and planned maintenance work, and deliver concise daily reports on work order resolution status to senior management.

You’ll manage a single client while juggling multiple projects in a fast-paced environment.

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