Senior Parking Officer

• This is a 3-month contract position with a local authority, offering a pay rate of £24.28 per hour under an umbrella arrangement. The role is crucial for ensuring the smooth operation of the Parking Service by performing senior administrative and operational tasks. The successful candidate will ensure parking processes are executed accurately and efficiently, adhering to relevant laws and council guidelines.
  
  Responsibilities include supervising staff, managing parking-related administration, and contributing to service improvements.

• Assist in managing the Parking Section, including supervising temporary and fixed-term staff.
• Act as a deputy for the Team Leader or Manager during their absence.
• Handle the recovery, receipt, recording, and reconciliation of income from parking activities.
• Manage the issuance and administration of parking permits, passes, vouchers, and related products.
• Ensure adherence to financial regulations and procedures.
• Maintain accurate records and develop effective filing systems as needed.

Requirements:

• Experience in a parking, transport, local authority, or administrative setting.
• Proven ability to supervise or support staff in a busy operational environment.
• Skilled in handling customer inquiries, complaints, and correspondence.
• GCSE level education (or equivalent), including English and Mathematics.
• Strong written and verbal communication skills.

• Working hours are 35 hours per week.
• Initially, candidates must work in the office 5 days a week for training. Hybrid work arrangements may be possible later, subject to managerial discretion and service needs.
• Payments are made bi-weekly.