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HMP Send Custodial Manager

Job in Wolverhampton, West Midlands, WV98, England, UK
Listing for: Ministry of Justice
Full Time position
Listed on 2026-11-02
Job specializations:
  • Management
    Operations Management, Project & Program Management, Administrative Management, General Management
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: 23795 - HMP Send Custodial Manager

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Undertake Orderly Officer duties when scheduled to do so, ensuring that the establishment's regime is delivered effectively and that any operational decisions or incidents are managed in line with contingency plans, seeking advice from the Duty Governor/Manager when required.
  • Responsible for the management of all staff within their hierarchy. This includes staff performance, development and annual appraisal through to sickness absence management and managerial enquiries.
  • Ensure residential services are managed whilst maintaining order, control and decency in line with local/national policies and contingency plans.
If the Residential Unit is used as First Night/Induction accommodation in addition the jobholder will:
  • Manage all aspects of the First Night Centre/Induction, ensuring procedures are adhered to at all times and prisoners receive all elements of the induction programme before they are moved from the wing.
  • Manage prisoners' first night initial needs assessment process.
  • Manage the process for prisoners located on the wing/unit/received from Reception and ensure they are provided with basic entitlements.
  • Manage local systems that enable all prisoners to speak to a Listener and peer support prisoner.
  • Manage initial assessment paperwork for prisoners from Reception.
  • Manage the Induction programme, updating when required to reflect recent and relevant information.
If the residential unit is used as a Care and Separation Unit (CASU) in addition the jobholder will:
  • Manage and monitor the status of Rule 45 prisoners held in the (CASU) documenting their status, including ensuring an exit strategy has been considered and outcomes recorded.
  • Manage and ensure completion of all paperwork for the authorisation and subsequent time bound review of prisoners located in special accommodation or subject to mechanical restraints.
  • Manage prisoners' segregation review process.
  • Manage the adjudication process ensuring all adjudicators are consistent in approach and outcome. Attend the quarterly Adjudication Standardisation meeting providing data and trends for the preceding quarter.
  • Attend and contribute to Rule 45 and Good Order or Discipline (GOOD) reviews for prisoners held in CASU.
  • Quality assure segregation paperwork on a weekly basis from data supplied from the Supervising Officer on a daily basis which contributes to Segregation Management and Review Group (SMARG).
  • Monitor and analyse Control and Restraint (C and R) paperwork undertaking monthly reviews to establish any emerging trends.
  • Manage and ensure all prisoners held in the CASU have a fully completed and authorised CASU Safety Algorithm.
  • Support and assist adjudicators in completing all paperwork for Fast Track appeals.
  • Advise staff on adjudications and the processes involved.
  • Complete Impact Assessments as required for the Single Equality Scheme (Adjudications, Use of Force and CASU).
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