Marketing Executive – PR & Communications

Marketing Executive - PR & Communications

Full Time

£24,500 - £45,000

Wolverhampton

Do you love shaping a brand story and getting it seen by the right audience? We’re looking for someone to manage PR, communications, and campaigns that make a difference.

At The Big Phone Store, we’re not just recycling phones, we’re shaping a more sustainable future. As one of the UK’s fastest‑growing retailers of refurbished tech, we’re building an inclusive, high‑performing team that thrives on innovation, impact, and integrity.

We’re looking for a confident communicator who can raise our profile, manage our reputation, and share our story with the world.

As a PR & Communications Executive, you’ll lead our brand awareness efforts, manage media relations, and shape our story across platforms. You’ll have the autonomy to craft narratives, execute campaigns, and make a tangible impact.

• Develop and execute PR and communications strategies to increase visibility and brand awareness.
• Build and nurture relationships with key media outlets, journalists, and influencers.
• Create engaging content, press releases, blog posts and other communication materials.
• Monitor media coverage and assess the effectiveness of PR campaigns, adjusting strategies as needed.
• Collaborate with cross‑functional teams to ensure consistent messaging across all channels.
• Represent the company in key external communications, ensuring our brand is presented positively.
• Stay up‑to‑date with industry trends, competitor activity and PR best practices.

• Proven experience managing media relationships and executing PR strategies.
• Excellent written and verbal communication skills.
• Ability to think strategically and execute campaigns that deliver measurable results.
• Confidence working in a high‑accountability, results‑driven environment.
• Strong organisational skills and ability to manage multiple projects simultaneously.

• Experience in the tech, retail or sustainability sectors.
• Familiarity with media monitoring tools or analytics platforms.

• Permanent role with the fastest‑growing sellers of refurbished electronics.
• Industry sector – Recession Proof.
• Staff discounts.
• Pension Scheme.
• Days out and other social events.
• Free onsite parking.
• Equal Opportunities employer, fully committed to diversity, equality, and inclusion since 1999.
• Birthdays off and paid for without having to use entitlement after year 2.
• Up to 28 days of paid holiday.
• One extra day holiday rewarded for every year of service from year 2.