Volunteer Communications Lead: Storytelling

Volunteer Communications Expert

Location:

Rugby, Warwickshire, United Kingdom

Hours:

Flexible (part‑time, voluntary)

As a Volunteer Communications Expert, you will play an important role in helping our Air Ambulance Service share the stories, impact, and lifesaving work that makes a difference across our communities. Working closely with our team, you will support the development of engaging and meaningful communications that raise awareness, inspire support, and demonstrate how donations, volunteers and partnerships help us save lives.

• Support the planning, creation, and scheduling of content across social media channels, including Facebook, Instagram, Linked In, and X.
• Develop engaging posts that showcase patient stories (where appropriate), fundraising activities, volunteer contributions, community engagement, partnerships, and organisational achievements.
• Help communicate the impact of our lifesaving service in a way that is authentic, respectful, and aligned with our brand identity.
• Ensure consistency in messaging, tone of voice, and visual presentation across all communication platforms.
• Monitor and report on basic communications and social media performance, including engagement, reach, and audience growth.
• Contribute creative ideas for awareness campaigns, fundraising appeals, events, volunteer recruitment, and seasonal initiatives.
• Support the development and maintenance of simple content calendars and communication plans.
• Promote the organisation's mission and values through all communications, helping to strengthen public awareness and support.

• Excellent written and verbal communication skills.
• A passion for storytelling and communicating the impact of charitable work.
• Good understanding of social media platforms, digital communications, and audience engagement.
• Ability to create clear, compelling, and accurate content.
• Organised and able to manage tasks effectively within agreed timescales.
• Creative thinker with an eye for engaging content and emerging communication trends.
• Comfortable working independently while collaborating with staff and volunteers.
• Enthusiasm for supporting a charity that delivers critical emergency medical services.

• The opportunity to support a lifesaving charity and make a meaningful difference within local communities.
• Practical experience in charity communications, storytelling, and digital engagement.
• Exposure to communications campaigns linked to fundraising, volunteering, and service awareness.
• The chance to develop skills in content creation, social media management, and impact reporting.
• Experience working alongside a passionate team dedicated to delivering critical emergency medical care.
• A professional reference upon successful completion of the volunteer role.

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equity, Diversity and Inclusion
• Quality

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBS check.

TAAS is committed to an inclusive working environment based on equity, diversity, and human rights. Recruitment, employment and development are based on qualifications, experience and competency, eliminating personal bias or prejudice.

Job reference: LH1624461

RugVCE