Groupwork Co-ordinator

Role Description

Title:

Groupwork Co-ordinator

Reports To:

Team Leader

Salary: £19,583 - £24,714 per annum, pro rata.

Hours:

28 hrs per week. Fixed term contract until May 2029 with possible extension.

The Good Shepherd has a long history of supporting the most disadvantaged people in Wolverhampton. Our mission is to end homelessness, support recovery, and create pathways out of poverty.

We provide, food practical support, 1-1 and group support for people who are homeless, have multiple complex needs, vulnerable families, and people on low incomes. We support people to obtain accommodation, move towards employment, access training or education and develop skills to build self-reliance.

Values Our core values are hospitality, compassion, and respect. We recognise each person’s dignity and potential for growth, and we deliver services in a person-centred way.

Role Summary The Groupwork Co-ordinator will play a central role in delivering the Connect for Change project, supporting inclusion health groups in Wolverhampton, such as people experiencing homelessness, addiction, vulnerable migrants, sex workers, and individuals in contact with the justice system. The Co-ordinator will be responsible for planning, facilitating, and overseeing a programme of groupwork and meaningful activities, collaborating with partner organisations (Good Shepherd, Changing Lives, Refugee and Migrant Centre, Wolves Foundation) to improve social connections, reduce isolation, and enhance wellbeing among service users.

The Co-ordinator will ensure effective partnership working, drive community engagement, and promote inclusion, supporting beneficiaries to build skills and confidence, and develop pathways to ongoing participation in community life.

Plan, schedule, and oversee group activities, peer support sessions, and community events across partner organisations.

Ensure all activities are mapped against the “5 Ways to Wellbeing” framework and co‑produced with people from inclusion health groups.

• Line manage the Groupwork Facilitator, ensuring all staff performance and outcomes are met.

Support key workers and volunteers in delivering groupwork, taster sessions, and structured workshops (e.g., budgeting, cooking, ESOL, mindfulness, arts, sports).

Deliver the Good Shepherd groupwork programme, including facilitating structured group sessions and meaningful activities for people accessing services.

• Work with the Team Leader and Operations Manager to develop and expand groups and activities that support recovery and wellbeing.

Co‑ordinate sessions and activities with external agencies to enrich the programme offering.

• Maintain strong relationships and referral pathways between partner charities and agencies.

Facilitate regular communication, joint events, and working groups to maximise the project’s reach and impact.

Support the integration of diverse service models and interventions, ensuring comprehensive support for participants.

• Promote the Good Shepherd’s groupwork programme to service users and external partners.

Support service users to access agencies across the city and build positive working relationships with partner agencies.

Engage service users through forums, outreach, surveys, and feedback sessions to shape project activities.

• Promote accessible, inclusive opportunities that build confidence, skills, and social connections.

Support the recruitment and training of volunteers, prioritising those with lived experience relevant to the project.

Encourage and support service users to use their lived experience by contributing to the Good Shepherd service user forum, working with Expert Advisors, and engaging in local and…