Farm Receptionist​/Administrator

The Glenthorne Veterinary Centre, Uttoxeter, Uttoxeter, West Midlands

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

We are seeking an organised, personable Farm Receptionist/Administrator to join our team at Glenthorne Vets on a full-time basis to cover maternity leave for 12 months.

Glenthorne Vets is a great place to work because we are all striving towards the common goal of delivering excellence in veterinary care. We believe this starts with being an excellent place to work – when our people are happy, our clients benefit too. Our experienced team includes six full-time equivalent Small Animal Vets, five Large Animal Vets, two Mixed Animal Vets and eight Nurses, all committed to supporting one another and helping new graduates develop.

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.

You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

The role includes reception duties, answering calls, providing administrative support, data entry and general office tasks. Strong communication and IT skills are essential, and previous administration experience is preferred.

Working Pattern

This is a full-time, 12-month maternity cover position, working Monday to Friday, 8:30am–5:00pm.

You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:

• Excellent communication skills and a professional, welcoming manner
• Experience in a customer-facing role, with a strong focus on service and attention to detail
• The ability to manage multiple tasks effectively in a busy environment
• A collaborative approach and willingness to support colleagues
• A proactive attitude, with openness to feedback and learning

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:

• A key client-facing role within a supportive and collaborative practice team
• Clear career pathways with progression opportunities within client care and practice leadership roles
• Ongoing learning and development supported by experienced colleagues and practice teams
• A values-led culture focused on care, community and continuous improvement

• 6.6 weeks' annual leave plus your birthday off
• Increasing holiday allowance based on length of service
• Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
• Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme
• Learning and development opportunities via the inspiring vet care Academy
• Discounted veterinary care
• Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers