Golf assistant Job Wolverhampton area,England UK,Outdoor/Nature/Animal Care

The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2026 Caterer’s Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026.

Golf Shop

Our Golf Shop team are experts in helping golfers of all abilities, providing advice, demonstrations, and a welcoming shopping experience that reflects the prestige of The Belfry. Working here means being part of a dynamic, fast-paced retail environment where passion for golf meets outstanding customer service

Hours

This role is 32 hours over 4 days out of 7

Salary

The base annual rate for this role is £21149.44 per annum, plus service charge.

Key Responsibilities

To undertake and complete academy desk shifts and ball collection duties to ensure the smooth running of the Golf Academy Operation on a daily basis.
To operate the Academy desk including telephone enquiries and payment and booking system for lessons, custom fittings and general payments.
To operate the ball collector machine and ball machines to ensure the academy and driving range has sufficient supply to ensure a smooth operation
To deal with customer enquiries and queries in a polite and professional manner.
To ensure the driving range is opened on time and all opening procedures are adhered to.
To ensure the driving range is closed and secured correctly and all closing procedures are adhered to at all times, with correct cash handling processes adhered to at all times.
To have an understanding and awareness of the resort and promote The Belfry and facilities to customers at all opportunities.
To ‘up sell’ at all times to maximise revenue and departmental targets to increase revenue for the golf academy
To undertake other tasks as and when required by the Golf Academy Management team that are in line with the successful running of the department.
To follow procedures in accordance with the SOP manual, including H&S responsibilities.
To complete all checklists that are relevant to the given role you are undertaking.
To work to agreed rota, ensuring punctual arrival for duty.
To ensure appearance standards are maintained at all times.
To ensure Belfry equipment is handled and stored with due care and attention.
To attend training courses to adhere to statutory requirements – including Fire, COSHH, Risk Assessments and Health and safety.

Ideal Candidate

The ideal candidate will be a well-rounded team player, with a can-do attitude and eye on the commercials. You will also have the following:

Extensive knowledge of golf equipment
Strong analytical skills to assess swing dynamics and equipment needs
Excellent communication and interpersonal skills for effective customer interaction
Passion for golf and commitment to enhancing player performance

Belfry Benefits Learning & Development

We inspire and develop our team through on-the-job coaching & mentoring, in-house…