Trade Counter Assistant​/Driver

HOURS: 44 per week — Permanent role, 7am‑4:30pm, Monday–Friday; 8am‑12pm on a Saturday rota.

SALARY: £27,936 basic per year.

BONUS / OTE: Realistic total earning potential up to £31,536 per year.

BENEFITS: Healthcare cash plan, 3x salary life assurance, high‑street discounts, staff discount.

Eurocell is a stock‑market listed PLC and the market leader for uPVC products within the building industry. We know that our people are our greatest asset; we are successful, dynamic, ambitious and looking for great team players to grow with us.

Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work / life balance in the following ways :

We have a Christmas shutdown period.

We only work occasional Saturdays, on a rota basis.

We don't open our branches on Sundays
.

Our branches close at 4:30pm during the week, we support your work / life balance!

We offer a FREE Healthcare plan for all our employees
.

Exceptional monthly Branch Bonus Industry leading induction and training programmes.

Excellent opportunities to grow with us, and progress your career.

Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.

• Our Trade Counter Assistants are hands‑on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day‑to‑day branch operations.
• Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers.
• Provide exceptional customer service and support to new and existing customers.
• Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans.
• Responsible for route planning, safe driving and keeping the Company vehicle clean.
• Supporting the Branch Manager with actions and activities on time, in full.
• Compliance with Health and Safety, company policies and procedures.
• Ensure excellence in customer service, operational standards and Branch sales targets are achieved.
• Support the delivery of sales targets whilst developing and maintaining positive customer relationships.
• Assist with the delivery of branch operations.
• Provide support and assistance to Branch colleagues as required.
• Maintain branch standards— including warehouse and stock management, front of house cleanliness and point of sale.

• Passion and energy to deliver exceptional customer service and achieve business targets.
• A hands‑on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers.
• A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy.
• Good organisational skills, with ability to prioritise and use own initiative.
• Confident IT user, with experience of MS Office and industry standard software eg SAP.
• A full and valid driving license is essential, and a FLT licence could be a distinct advantage.
• Previous branch stock take experience could be a distinct advantage.
• Comfortable to work in a small team and on occasion, alone.
• Experience with in a similar role ideally in a trade / builders merchant / retail, glazing or uPVC environment could be a distinct advantage.

• You will be rewarded with a very competitive basic salary.
• 25 days holiday, plus statutory holidays — normally 33 days in total each year.
• Free Healthcare plan for all employees.
• Enhanced Maternity and Paternity benefit.
• Free Life Assurance Plan of 3× your Annual Salary Christmas shutdown.
• Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success.
• Company Pension Plan.
• Employee discount on Eurocell products.
• Discounts across many well‑known online and high‑street retailers.
• A blend of training, including e‑learning and on‑the‑job training to help your career development.
• Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it.
• Colleague Referral Programme; we pay you for successfully referring people to join our team.
• Excellent opportunities to grow with us, and progress your career.