Parts Advisor
Listed on 2026-05-17
-
Retail
Customer Service Rep, Retail Associate/ Customer Service
Parts Advisor
Location:
Wolverhampton
Salary: £26,500 - £28,500 basic, £31,500 OTE
Hours:
Monday to Friday 8am – 5pm (42 hours), 1 in 3 Saturday mornings 8am – 12pm
We are recruiting for an experienced Parts Advisor to join our client in Wolverhampton. In this role, you will be an essential link between the workshop, service team and customers, ensuring a smooth and efficient parts supply process. You will help maintain high customer satisfaction levels by providing accurate advice, professional guidance and timely support. This position offers a great environment for someone who enjoys a fast‑paced, customer‑focused role and wants to grow within a supportive team.
This is a superb opportunity for a Parts Advisor to work for a busy and well-established main dealer with fantastic brands.
Benefits- 23 days of annual leave rising with service to 27
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
- Ensuring customer orders are fulfilled in a timely and professional manner
- Locating parts and accessories from stock or ordering from suppliers
- Answering customer enquiries accurately and promptly
- Processing customer orders accurately and efficiently
- Maintaining accurate stock records and inventories
- Ensuring the parts store is kept tidy and organised
- Building and maintaining relationships with suppliers
- Previous experience in a similar role in the motor industry
- Full driving licence
- Good knowledge of motor parts and accessories
- Computer literacy and working knowledge of databases
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