Ecommerce Executive

Responsibilities

• Preparing product titles, descriptions and listing content
• Updating pricing, promotions, discounts and vouchers
• Monitoring stock movement and product performance
• Maintaining accurate product information, images and inventory updates
• Helping improve listing quality and marketplace performance
• Supporting ongoing e‑commerce projects and marketplace growth
• Working closely with the wider e‑commerce team

The Big Phone Store is growing fast, and we're looking for a motivated, organised and adaptable person to join our e‑commerce team.

This is a hands‑on role working across platforms including eBay, Amazon, Tik Tok Shop and our own website. You'll help manage listings, pricing, promotions and product content while supporting the day‑to‑day growth of our online sales operation. We operate in a fast‑paced environment where products, pricing and marketplaces are constantly changing. We need someone who can stay organised, manage their workload independently and take pride in getting things right.

You do not need previous e‑commerce experience to apply. We care far more about attitude, reliability, work ethic and willingness to learn. If you are proactive, calm under pressure and genuinely interested in e‑commerce and online retail, we would love to hear from you.

• Organised and detail‑focused
• Self‑managing and reliable
• Calm under pressure
• Adaptable and willing to learn
• Strong written English and communication skills
• Comfortable working in a busy, fast‑moving environment
• Interest in e‑commerce, online retail or marketplaces
• Good work ethic and positive attitude

Previous e‑commerce experience is helpful, but not essential.

• Permanent full-time role
• Staff discounts
• Private pension scheme
• Free onsite parking
• Days out and company social events
• Up to 28 days paid holiday
• Additional holiday rewarded for length of service
• Birthday day off after 2 years' service
• Salary sacrifice schemes
• Equal opportunities employer committed to diversity and inclusion

Genuine progression opportunities based on impact, not tenure.

Fast‑growing business with exciting projects and marketplace expansion.

Diverse and inclusive team environment.

Sustainability‑focused business making real environmental impact.

Exposure to multiple e‑commerce platforms and marketplaces.

Staff discounts and company benefits.

Hours:

40 hours per week, Full‑time, permanent. On‑site in Wednesfield, Wolverhampton.

Recruitment Agencies:
The Big Phone Store does not work with recruitment agencies and does not accept unsolicited agency CVs.