Service Colleague

Overview

As a Service Colleague in our store team, you will be at the heart of our customer experience. You will help stock shelves, unpack deliveries, pick online orders and even prepare pizzas, playing a vital role in the smooth running of our operation and ensuring customers are always at the centre of everything.

• Stock shelves and keep product aisles tidy.
• Unpack deliveries and organize inventory.
• Pick online orders and prepare them for pickup or delivery.
• Assist in preparing and serving pizza or other food items.
• Provide exceptional customer service and support to shoppers.

• Customer-focused: you enjoy helping people and making their experience a positive one.
• Team player: you work well with others and support your colleagues.
• Reliable: you show up ready to work and take pride in what you do.
• Positive attitude: you bring energy and enthusiasm to every shift.
• Willingness to learn: you are open to training and keen to build your skills.

• A friendly and helpful approach to customer service.
• Willingness to work in a fast‑paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

• A competitive salary.
• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
• Access to flexible pay, an income tracker, financial coaching, an exclusive savings account and much more.
• Company pension.
• Wellbeing support, including 24/7 virtual GP, 24/7 EAP service, and free access to counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks – helping colleagues celebrate diversity and inclusion.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those undergoing fertility treatments.
• Colleague recognition programme.
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.