Business Development - Engineering

We are working with a fantastic business in the Midlands. They are expanding the team with a candidate who has a service or sales background and is looking to progress their career within an SME environment. Further training and guidance will be provided to support development.

The successful candidate will play a pivotal role in driving sales growth and supporting the diversification of industry sectors. A key focus will be expanding the customer base while maintaining strong relationships with existing clients. The business is committed to continuous growth, staff retention, and delivering high-quality service to customers.

The Role

• Work collaboratively as part of a team to convert leads generated through marketing activities and exhibitions

• Proactively chase leads and develop key accounts

• Build and maintain strong customer relationships

• Conduct customer site tours to support relationship building

• Confidently carry out customer visits both on and off-site, including delivering company presentations at a corporate level, completing quality audits, and leading shop floor tours

• Conduct market research and gather competitor intelligence

• Negotiate and close sales opportunities

• Liaise with internal engineering teams to ensure a smooth handover of new business projects

• Develop a strong understanding of the customer base, with the ability to grow existing accounts and secure new customers

• Manage and grow accounts with values of up to 2m

• Communicate effectively with colleagues across all departments to resolve issues and relay customer feedback

• Demonstrate confidence in customer-facing situations, both positive and challenging

• Take a proactive approach to achieving sales targets, including customer visits, cold calls, emails, exhibitions, and travel as required

• Complete sales reporting in line with business requirements

• Deliver excellent end-to-end account management, from initial enquiry and quotation through to project handover

• Provide strong after-sales care, including regular customer visits and ongoing telephone contact, with a focus on maximising account potential