Internal Sales – Heating Spares

A leading distributor of heating products and spares is looking for an ambitious and customer-focused Internal Sales professional to join their growing team in Wolverhampton. This is an excellent opportunity for someone with a heating or plumbing background who enjoys building relationships, developing business and working within a fast-paced environment.

The business has an excellent reputation within the heating industry and is well known for delivering high-quality products and outstanding customer service. They are part of a successful and growing UK distribution group and continue to invest heavily in both their people and their long-term growth strategy.

With a strong focus on developing commercial business opportunities, this role offers the chance to work with facilities management companies, contractors and key commercial customers, while also managing and developing high-value key accounts.

As an Internal Sales professional, you will receive:

• A starting salary between £34,000 – £42,000 (depending on experience)
• An uncapped annual profit share bonus
  
  Membership of the company’s excellent pension scheme
• The opportunity to manage and develop key customer accounts
• Full internal training and ongoing development
• Additional manufacturer-funded training opportunities
• A stable, permanent role within a successful and growing business
• A friendly, supportive and collaborative team environment

• Internal Sales:
  Manage inbound enquiries, quotations, order processing and customer follow-ups.
• Business Development:
  Proactively identify and develop new commercial business opportunities, particularly within facilities management and contractor markets.
• Account Management:
  Build and maintain strong relationships with existing customers and key accounts.
• Customer Service:
  Deliver a consistently high level of service across phone and email communication.
• Product Support:
  Advise customers on heating parts and product solutions.
• Team
  
  Collaboration:
  
  Work closely with colleagues and suppliers to ensure excellent customer outcomes and smooth day-to-day operations.

To be successful in this Internal Sales role, you should have:

• Previous experience within the heating, plumbing or related industry would be ideal
• Internal sales, trade counter or customer-facing sales experience
• Ideally a commercial background or experience dealing with contractors, facilities management companies or commercial customers
• Strong communication and relationship-building skills
• A proactive and commercially minded approach