Account Manager - Plumbing & Heating

Position: Account Manager - Plumbing & Heating
A leading distributor of heating products and spares is looking for an ambitious and customer-focused Account Manager professional to join their growing team in Wolverhampton. This is an excellent opportunity for someone with a heating or plumbing background who enjoys building relationships, developing business and working within a fast-paced environment.

The business has an excellent reputation within the heating industry and is well known for delivering high-quality products and outstanding customer service. They are part of a successful and growing UK distribution group and continue to invest heavily in both their people and their long-term growth strategy.

With a strong focus on developing commercial business opportunities, this role offers the chance to work with facilities management companies, contractors and key commercial customers, while also managing and developing high-value key accounts.

Rewards

As an Account Manager, you will receive:

A starting salary between £34,000 - £42,000 (depending on experience)
An uncapped annual profit share bonus
Membership of the company's excellent pension scheme
The opportunity to manage and develop key customer accounts
Full internal training and ongoing development
Additional manufacturer-funded training opportunities
A stable, permanent role within a successful and growing business
A friendly, supportive and collaborative team environment

Role Responsibilities

Account Management:
Build and maintain strong relationships with existing customers and key accounts.
Internal Sales:
Manage inbound enquiries, quotations, order processing and customer follow-ups.
Business Development:
Proactively identify and develop new commercial business opportunities, particularly within facilities management and contractor markets.
Customer Service:
Deliver a consistently high level of service across phone and email communication.
Product Support:
Advise customers on heating parts and product solutions.
Team

Collaboration:

Work closely with colleagues and suppliers to ensure excellent customer outcomes and smooth day-to-day operations.

Requirements

To be successful in this Account Manager role, you should have:

Previous experience within the heating, plumbing or related industry would be ideal
Internal sales, account management, trade counter or customer-facing sales experience
Ideally a commercial background or experience dealing with contractors, facilities management companies or commercial customers
Strong communication and relationship-building skills
A proactive and commercially minded approach

Think you have what it takes? Apply today to find out more