Digital Care Navigator

Digital Care Navigator
Hours – 37 hours per week
Contract – Full time, 1 year Fixed term
Salary – Grade 6 (£36,363 - £40,777)

This is a specialist role requiring confidence, credibility, and competence in both adult social care and digital transformation. You will work directly with people, carers, and practitioners to ensure that technology supports independence, dignity, and choice—never replacing the human touch, but enhancing it.

• Advise, guide, and influence social workers, care coordinators, and provider organisations on the effective application of digital solutions in care planning.
• Carry out person‑centred assessments to identify suitable technology‑enabled care (TEC) options tailored to individual needs.
• Provide training and support to people with a range of abilities—ensuring confidence, understanding, and sustained use of digital tools.
• Act as a link between frontline services and digital innovation, feeding back insight, challenges, and impact to drive system‑wide learning.

• Significant experience working in a professional adult social care, health, or related setting.
• A strong track record of using digital care or assistive technology to support people with complex needs.
• Experience delivering training or coaching to people who use services, their carers, or frontline practitioners.
• A confident, organised, and proactive approach to strengths‑based and strategic work across teams and agencies.
• A genuine commitment to co‑production, inclusive communication, and listening to lived experience.

• Join a forward‑thinking team focused on outcomes, not gadgets.
• Help shape the future of technology‑enabled care in Wolverhampton.
• Benefit from flexible working and ongoing development in digital, care, and change management.
• Be part of a people‑first approach to digital transformation in adult social care.

If you meet the criteria and are ready to take your digital care experience to the next level, we want to hear from you.

For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.

Should you wish to discuss this opportunity further, please contact Nicky White‑Salt te‑

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and under‑represented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

We are a Disability Confident Employer, a Gold Award Armed Forces Employer, and a Stonewall Gold Award recipient, underscoring our dedication to people with disabilities, the armed forces community, and the LGBTQ+ community. We also hold the RACE Code Quality Mark for racial equality.

We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to assess suitability for employment in positions of trust.

To learn about the application, interview process and what it is like to work for the council, please click here
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The annual pay increases for 2026/27 for NJC Local Government Employees are currently being negotiated and, once agreed, will be effective from 1 April 2026.

Digital Care Navigator – JDPS (002).pdf