Early Support Officer

Salary - Grade 5 (£31,015 - £34,811)

Hours - 37

Contract type - Full time, Permanent

Work Style - Flexible

City of Wolverhampton Council is proud to serve a diverse and vibrant city. We are committed to fairness, inclusion and supporting people to live well in the place they call home. Our Early Support service helps adults and carers stay independent, connected and in control of their lives.

We are now looking for a motivated and people-centred Early Support Officer to join our Adult Social Care directorate.

As an Early Support Officer, you will offer timely, early and outcomes‑focused support to adults and carers. You will listen to people, understand what matters to them and help them find the right solutions to stay independent. You will work across a range of early support services and with partners, community groups and professionals.

Your work will include

• Supporting people and carers to identify their own goals and make informed choices
• Providing strengths‑based, personalised support
• Helping people connect with their communities and local opportunities
• Working creatively to remove barriers to independence
• Supporting people during challenging or urgent situations
• Keeping accurate, ethical and effective records
• Contributing to service improvement and team development

You will use the Three Conversations model and "tell us once" principles throughout your work.

We are looking for someone who:

• Has experience supporting adults, families or carers in the community
• Understands the aims of Adult Social Care and early support
• Can communicate well, build positive relationships and work with people from different backgrounds
• Can work flexibly, manage their own workload and use problem‑solving skills
• Is committed to equality, inclusion and improving outcomes for local people

You will need English and Maths at Level 2 (or equivalent), and a commitment to ongoing professional development.

An Enhanced DBS check is required.

City of Wolverhampton Council is committed to creating a workforce that reflects the city we serve. We welcome applications from all backgrounds and underrepresented groups, with a strong commitment to diversity, equity and inclusion, as shown in organisational messaging across existing job adverts.

As a Disability Confident Employer and a supporter of the Armed Forces Covenant and care leavers, we offer a guaranteed interview to eligible applicants who meet the essential criteria.

You will also benefit from

• A flexible workstyle
• Access to learning and development
• A supportive team environment
• Opportunities to shape how early support is delivered in the city

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location.

Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

We are committed to building a workforce that is reflective of the diverse community we serve.…