Building & Community Coordinator

Location Bourne End

Hours Part time, 27.5 hours per week, 09:00 - 15:00 Monday - Friday (with flexibility - to be discussed at interview)

Package £20,821 (based on 27.5 hours per week with FTE of £26,500) + enhanced benefits & rewards

Basis Permanent

We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living.

You will be based at our beautiful Pegasus Bourne End development, a stunning community of apartments, residents lounge, guest suite and landscaped gardens.

This is a varied role in which you'll be the driving force behind our residential development. You'll be our go-to person on-site, making sure everything operates seamlessly while fostering a welcoming atmosphere for our residents. This exciting role calls for a perfect mix of practical building knowledge and a heartfelt commitment to cultivating a lively community.

This role offers a great variety of tasks where you'll be responsible for...

• Conduct regular building inspections and carry out essential checks, including fire alarm, emergency light, and water system testing.
• Coordinate with external contractors to ensure effective maintenance and timely repairs.
• Ensure all health and safety requirements for the development are met.
• Act as the first point of contact for resident inquiries and emergencies.

• Create a positive experience for new residents by assisting with the move-in process.
• Build strong, lasting relationships with residents and their families.
• Plan and organise engaging social events and activities to foster a strong community spirit.

• Maintain accurate records and an events diary.
• Collaborate with our internal Sales, Development, and Completions teams.

We’re excited to find a person who has a friendly, intuitive, and adaptable attitude to foster meaningful connections with our residents. You shine when it comes to interacting with people, using your instincts and personal touch to truly make a difference. Strong IT skills are essential to navigate our different internal systems and reporting tools.

• Ideally you'll have experience in facilities or property management, with a solid understanding of health & safety.
• Excellent in-person customer service and communication skills.
• Highly professional, organised, and proactive with a can-do attitude.
• Strong IT skills, with an advantage for those familiar with Google Workspace.
• Ability to use initiative and solve problems independently.

• This is a part-time position working circa 27.5 hours per week with some flexibility so we'll discuss this in more detail through our recruitment process.
• This position is subject to an enhanced DBS check.

We are looking for an intuitive personable person whose flexible approach, warmth, and insight enables them to build relationships with all of our owners in the development. You’ll be used to talking to people and using your instinct to go the extra mile. You will use a variety of internal systems and reporting tools so strong IT skills are essential.

• Professional and highly organised
• Proactive approach and can-do attitude
• In-person customer service experience
• Excellent communication skills
• Ability to use initiative
• Strong IT skills - knowledge of Google Workspace is advantage
• Experience of facilities/property ideally with a knowledge of health & safety would be an advantage but isn't essential.

Please note this position is subject to an enhanced DBS check.

We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes:

• Enhanced annual leave & holiday buying scheme
• Contributory pension scheme with additional…