Air Export Clerk

Japanese logistics company is seeking an Air Export Clerk.

• Communicate with carriers, overseas agents, and customers via telephone and email.
• Take booking requests and export customer service calls.
• Make sure having current buying/selling rates set-up for every export shipment.
• Complete proper export documentation and send pre-alerts.
• Request documents from shipper as required, this includes the power of attorney, commercial invoice, packing list, insurance certificate and SLI.
• Check the shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments.
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• Review standard operation procedures to ensure compliance with all regulations, TSA, ISO, IMDG and Export Control including AES/EEI.
• Notify customers of any delays regarding arrival or delivery of their cargo.
• Responsible for special shipments involving perishables and/or be in-charge of special accounts.
• Close out files in a timely manner within 2-5 days.
• Dispatch drivers to customers to pick up freight and monitor its arrival for consolidation.
• Handle accounting processes accurately and in a timely manner as they apply to the export department.
• May require driving company van, forklift, and use of scales.
• Perform other duties as assigned.
• Cross Train as time permits.

• Basic English reading, writing and arithmetic skills required. Minimum high school diploma or equivalent.
• Ability to organize, prepare and assemble documents containing data from various sources.
• Knowledge of office processes, procedures, and technology.
• Hazardous Materials training in accordance with regulations.
• Knowledge of government regulations including but not limited to TSA, CBP, ITAR, and EAR.