Office Support Assistant

Overview

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

What You’ll Do:

• Answer phones promptly, direct calls appropriately, and take clear, detailed messages.
• Take toxicology samples for testing labs.
• Conduct in-home supervisory visits to clients.
• Assist with in-home visits.
• Conduct client satisfaction surveys.
• Prepare monthly supply order.
• Maintain patient and employee files and all related paperwork.
• Perform other duties, as assigned.
• This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.

What You’ll Bring:

• Professional written and verbal communication skills.
• Excellent interpersonal skills.
• Proficient computer skills.
• Basic understanding of administrative and clerical procedures and systems.

• High school diploma or GED required.
• Valid driver’s license.
• Access to insured and reliable transportation.
• Previous experience working in an administrative/clerical role.

• Ability to move, transport, or position up to 50 pounds.
• Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
• Ability to communicate effectively and clearly with others to exchange information.

• Regular travel on a daily or weekly basis required, even in inclement weather.

The Office Support Assistant will assist with duties such as answering calls, toxicology screenings, in-home visits, client satisfaction surveys, and any other duties, as assigned. The focus of this position is to encourage and provide client satisfaction while maintaining operational compliance with company policy and state/federal guidelines.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic information, or other legally protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.