GP Receptionist ​/ Administrator

About the Role

Framfield House Surgery is recruiting a receptionist/administrator to join our practice. The role is offered on either a full or a part-time basis.

The main duties will include:

• Work on our front desk to greet patients face-to-face, make appointments, deal efficiently with patient queries
• Answer incoming calls to make appointments and deal with queries
• Make outgoing calls to patients and other organisations as necessary
• Support the team with administrative duties applicable to the role

The successful candidate will be able to:

• Support the team by working in an efficient and effective way
• Participate in staff meetings
• Good team player
• Have outstanding customer service
• Possess good numeracy, literacy and computer skills
• Have an excellent and confident telephone manner whilst remaining empathetic and understanding the need for strict confidentiality
• Possess good organisation skills
• Knowledge of Systm One is preferred and experience of working within a primary care setting would be an advantage.

The successful applicant should have good organisational skills and be enthusiastic to provide an efficient timely service.

Framfield House Surgery is a friendly supportive practice based in Woodbridge which has over 14,500 patients.

We offer:

• Good working conditions
• Friendly and experienced team of receptionists/administrators
• Modern purpose built premises
• Free car parking
• Competitive salary dependent on experience
• 5 weeks annual leave plus bank holidays / pro rata
• NHS pension scheme

For further information contact Mrs Helen Hazelton, practice manager, or Julie Giles, business and finance manager at Framfield Medical Centre, Ipswich Road, Woodbridge IP12 4FD
or by email to  or

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.