Middleware Engineer

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent" for the job.

• Responsible for planning the implementation of various new technologies and technology upgrades (Weblogic, Voice Objects, Voice Biometrics, Nortel IVR, Genesys, and NICE)
• 7+ years of experience in Web Logic Server 10g/11g/12c
• 5+ Scripting & automation with WLST, Python and related technologies.
• 7+ years of working experience with various data bases such as Oracle, MS SQL, MySQL, DB2/AS400
• Knowledge of Telecommunication, Networking and IP Telephony concepts
• Strong engineering background relating to the call recording environment
• Ability to adapt to change quickly and seek opportunities for growth and improvement
• Ability to work well under pressure and produce results, under the constraint of time and budget
• Ability to plan, organize and prioritize own time while accomplishing tasks in a cost effective manner
• Genesys SIP Recording and Routing Experience a plus
• Genesys GVP Setup experience a plus
• General understanding Public Cloud architecture and security concepts.
• Knowledge of Serena, Nolio and other Dev-ops architecture and concepts to automate IVR Releases into Cloud a plus
• Understand PaaS, IaaS and SaaS service models and architectural requirements for each
• Excellent problem solver with strong troubleshooting skills
• Excellent verbal and written communication skills
• Good interpersonal and customer facing skills
• Adherence to corporate standards/problem and change management policies
• Ability to learn and be a Self-Motivator

• B.S Degree in Computer Science or equivalent work experience is required