Assistant Credit Controller, Collections Specialist

Assistant Credit Controller, Collections Specialist

DSV Air & Sea, Inc., a global leader in transport and logistics, is seeking a results-oriented Collections Specialist to join the Accounts Receivable team at our US Headquarters in Iselin, NJ (Metro Park area). This vital, in-office position is responsible for managing a multi‑million dollar portfolio, ensuring timely payment of outstanding receivables, and resolving complex payment issues to maintain DSV's strong liquidity and positive customer relationships.

• Execute proactive collection strategies and manage the full cycle of account resolution.
• Manage collection requirements for a multi‑million dollar portfolio of accounts.
• Effectively communicate with customers (verbal and written) to secure collection of outstanding accounts receivable.
• Resolve customer discrepancy claims and nonpayment issues by collaborating with Billing and Sales Administration.
• Process credit card transactions, refunds, adjustments, and prepare recommendations for write‑offs.
• Provide ongoing customer service, including data submission of invoices, generating statements, and handling special requests.
• Generate status reports detailing portfolio aging and payments.
• Prepare required documentation for placing accounts with third‑party collections agents.
• Support the Credit & Collection Management team with special projects and provide coverage for colleagues as needed.

• Minimum of two years' experience in credit and collections.
• Bachelor's or Associate's degree, or equivalent post‑high school education/training.

• Demonstrated ability to use Microsoft applications, specifically advanced Excel skills.
• SAP experience is a strong asset.

• Strong oral and written communication skills.
• Ability to handle multiple projects and prioritize tasks effectively.
• Required to interact professionally with customers and internal departments at all times.
• Ability to work both independently and collaboratively as part of a team.

Shipping experience is preferred but not required.

Full‑time, in‑office role at our US Headquarters in Iselin, NJ. Remote work is not available. Base pay range: $22.50 – $30.50 annually, determined by job‑related factors such as experience, skills, education, and geographic location.

Comprehensive benefits program including medical, prescription, dental, vision, and life insurance; flexible spending accounts (FSAs), health savings accounts (HSAs) for eligible plans; short‑ and long‑term disability coverage; 401(k) plan with up to 5% company match; paid time off programs and paid company holidays (varies by location and division).

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state, or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at