Senior Technical Lead

Senior Technical Lead at Eisner Amper

At Eisner Amper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the Eisner Amper experience is one‑of‑a‑kind. You can design a career you’ll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals.

• You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry.
• You will have the flexibility to manage your days in support of our commitment to work/life balance.
• You will join a culture that has received multiple top “Places to Work” awards.
  • We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions.
  • We understand that embracing our differences is what unites us as a team and strengthens our foundation.
  • Showing up authentically is how we, both as professionals and a firm, find inspiration to do our best work.

• Desire to work on multiple clients using multi‑faceted technologies.
• Plan, organize, control, test, and review projects, and act in aligning with users' needs and functionalities.
• Handle business‑critical IT tasks, systems administration, and escalation for team members.
• Provide remote and onsite of client’s computing and networking infrastructures as needed.
• Identify areas with problems and research possible solutions.
• Handle and resolve level 2 and level 3 escalation tickets (i.e., firewall configuration, advanced network troubleshooting, and server management).
• Prepare cost‑benefit analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs.
• Strong knowledge of MS Office 365 applications setup, security, and maintenance.
• Interact with clients at staff and management levels to understand technology needs, be responsive in finding solutions and supporting their needs.
• Experience in project planning and client support / development.
• Familiar in tools to document systems and setup of client technology architectures.
• Research and identify technology solutions to software, hardware, and network issues.
• Diagnose and troubleshoot technical issues, including account setup and network configurations.
• Track computer system or network issues through to resolution, within an agreed time.
• Prioritize and manage several open issues at one time and provide.
• Assist on preparing technical proposals, reports, and presentations.
• Maintain effective communications with clients and outside resources concerning technical issues.
• Develop and execute disaster procedures and maintain data backups.

• Bachelor's degree in Computer Science, Information Technology, or a related field preferred. An associate's degree or vocational degree will also be considered.
• Experience as a consultant via an MSP or similar consulting organization.
• 7+ years of work experience supporting servers, storage, networking, and security of networks.
• Microsoft certifications are a plus.

• Experience with Active Directory, Office 365, and Microsoft Azure.
• General knowledge and experience with firewalls, routers, wireless networks, and security.
• An excellent attitude looking to grow and work as a team player.
• Microsoft, ISC2, ISACA or other Cybersecurity and Professional Certifications.
• Prior experience working at a Managed Service Provider (MSP) is preferred.
• Familiar with productivity applications and networking under Microsoft Windows and Mac OS.
• A familiarity with Microsoft server operating systems Server 2016, 2019, 2022.
• A working knowledge of networking concepts.
• Watch Guard, Fortinet, Sophos, Palo Alto Firewalls experience a plus.
• A familiarity with server virtualization technologies (Hyper
  
  V, Scale, Citrix, and others).
• Capable of adapting and learning new technologies quickly.
• The ability to communicate technical ideas in simple terms.
• Connect Wise experience a plus.

Eisner Amper is proud to be a merit‑based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law.

Should you need any accommodations to complete this application please email: tale

Preferred

Location:

Iselin