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Hybrid Technical Support Engineer—AI-Driven VIP

Job in Woodbridge Township, Middlesex County, New Jersey, USA
Listing for: MediData
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 71000 - 95000 USD Yearly USD 71000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Technical Support Engineer—AI-Driven VIP Support

Medidata, a Dassault Systèmes company, is hiring a Technical Support Engineer to serve as the primary liaison between support and core engineering teams. You will handle work requests, develop fixes or SQL scripts, and document resolutions for internal and external customers.

You will participate in on-call rotations, assist VIP clients, and collaborate across Medidata products while advancing knowledge base content and AI-assisted troubleshooting within a regulated clinical platform environment.

Consider building your career as a Hybrid Technical Support Engineer—AI-Driven VIP Support at Medi Data.

The following role is for a Hybrid Technical Support Engineer—AI-Driven VIP Support with Medi Data.

Our organisation is growing, and we are hiring a Hybrid Technical Support Engineer—AI-Driven VIP Support in Woodbridge Township, NJ, United States.

This role is for the Hybrid Technical Support Engineer—AI-Driven VIP Support role at Medi Data.

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