Retail Shortage Control - Part Time

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service! By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high‑risk areas will help mitigate theft and create a safe and enjoyable shopping experience for our customers.

As the Shortage Control Associate (SCA), you will engage with customers and associates in a confident, friendly, and energetic manner. Your discipline, awareness of your surroundings, and commitment to maintaining safety and security standards will be critical while monitoring the entrance for the entire duration of every shift.

• Maintain a professional appearance at all times, wearing designated dress standards, radio, and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting to promote a sense of control and security.
• Create a secure environment and reduce opportunities for theft.

• Possess mastery of top shortage areas and support programs aimed at theft reduction.
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Understand the role you play in keeping the store and its assets safe and secure.

• Provide support in training associates on shortage reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.

• 1+ year of experience in customer service, hospitality, retail, asset protection, loss prevention, or operations (preferred).
• Ability to stand and walk for extended periods of time and visually monitor the store environment.
• Ability to maintain confidentiality.
• Ability to review, analyze, and comprehend business trends.
• Positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision‑making.
• Excellent communication with customers and co‑workers.
• Strong leadership skills that support fostering productive business relationships.

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

• Competitive wage: $15.92 per hour.
• Flexible hours.
• Associate discount.
• Part‑time associates (based on hours worked) may be eligible for Burlington’s benefits package, including medical coverage and a 401(k) plan.
• Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
• Training and development opportunities to help associates grow with us.
• Competitive benefits for full‑time associates.

Location: Woodbridge, New Jersey (Zip Code 07095)

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.