Practice Manager

Due to retirement, Framfield House Surgery has a rare vacancy to recruit a practice manager to join our expanding, friendly and supportive team to help lead our organisation. The role can be offered on either a full or part-time basis.

Previous applicants need not re-apply.

• Management of day-to-day running of the surgery;
• Adopting a strategic approach to the development, delivery and management of patient services;
• Overseeing and managing our appointments system;
• Supporting and leading our admin and clinical teams;
• Working in collaboration with our primary care network;
• Managing HR, staff training and staff development;
• Monitoring and helping to support the delivery of QOF;
• Ensuring all patients have a positive experience;
• Health & safety lead;
• Dealing with practice complaints and learning events;
• Working alongside the business and finance manager to ensure we stay compliant with CQC, NHS contractual obligations.

Framfield House Surgery is in a modern, purpose-built building in Woodbridge. We aim to provide excellent health care to our patients whilst providing a supportive working environment for all staff, whereby we value professional development and we care about the health and wellbeing of our staff. We have a strong team ethos and proud to have a low staff turnover.

Benefits of the post:

• Competitive salary depending on experience
• Free parking
• 6 weeks annual leave plus bank holidays

To arrange an informal visit or have a chat please contact Julie Giles, Business and Finance Manager:  or telephone

Ifyou would like to find out more information about this role, please do not hesitate to get in contact with us.

• Confident leader with excellent communication and organisation skills;
• Ability to work under pressure and manage multiple priorities effectively;
• Self-motivated with a forward-thinking, solution-focused approach;
• Ability to develop, implement and embed policies, procedures and guidelines;
• Ability to cope with working in an ever-evolving environment and able to cope with regular changes to ways of working;
• Excellent organisational skills;
• Ability to train staff.
• Familiarity with Systm One desired, but not essential;
• Practice management experience in primary care preferred, but not essential;

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.