Hospice Patient Care RN Manager

Hospice Patient Care RN Manager

Join us at Gentiva Hospice. We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

• Oversee and direct patient care services to ensure the delivery of high-quality hospice care.
• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority.
• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner.
• Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes.
• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance.
• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures.
• Support performance improvement initiatives, quality assessments, and operational efficiencies within your location.

• Current RN license in the state of employment.
• Graduate of an accredited nursing program.
• Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home‑based care setting.
• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC).
• Knowledge and compassion for terminally ill patients and their families.
• Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds.
• Strong interpersonal, organizational, and leadership skills.
• Competency in clinical documentation and technology systems.

• Bachelor of Science in Nursing (BSN).
• Previous leadership, team management, or supervisory experience in hospice or home health.
• Familiarity with EMR systems and telehealth platforms.
• Certification in Hospice and Palliative Nursing (CHPN).

• Competitive Pay.
• 401(k) with Company Match.
• Career Advancement Opportunities.
• National & Local Recognition Programs.
• Teammate Assistance Fund.

• Medical, Dental, Vision Insurance.
• Mileage Reimbursement or Fleet Vehicle Program.
• Generous Paid Time Off + 7 Paid Holidays.
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care).
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN).
• Free Continuing Education Units (CEUs).
• Company‑paid Life & Long‑Term Disability Insurance.
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC).

• This is a safety‑sensitive position.
• Employee must meet minimum requirements to be eligible for benefits.
• Where applicable, employee must meet state specific requirements.
• We are proud to be an EEO employer.
• We maintain a drug‑free workplace.

Ready to Join a Team That Cares? Apply today and help us lead the way in delivering hospice care that truly matters.